Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ...

Salesforce has launched an Agentforce Sales app for ChatGPT, letting sales reps access and update CRM data through simple ...

Salesforce is a powerful set of tools for you and your sales team on its own, but that doesn’t mean you can’t improve the experience for your team. If you’re just getting started with Salesforce there ...

Salesforce on Thursday rolled out a new app that makes it easier to get started on Trailhead Playground, the free Salesforce learning environment that lets users test out any capabilities they could ...

First cloud computing suite for business productivity Salesforce.com and Google expand global strategic alliance Force.com Platform-as-a-Service and Google’s open platform interfaces deliver new ...

Salesforce is undergoing a pivotal AI-driven transformation with Agentforce and is expected to accelerate revenue growth.

As it seeks to build a developer community around its Lightning platform, Salesforce is borrowing a tactic from younger enterprise company trying to do the same thing. The fund, to be operated by ...

Every time Becky publishes a story, you’ll get an alert straight to your inbox! Enter your email By clicking “Sign up”, you agree to receive emails from ...

While much of the focus on low code development is on users as developers, the so-called 'citizen developers', they're only part of the story. Yes, the fact that anyone can build an app is important, ...

Salesforce couples its AI-powered CRM with ChatGPT. Sales reps can evaluate customer data and advance deals via the chatbot.