Next month will see the first of Salesforce.com’s 2010 releases with the launch of Spring ’10. Of the changes, a new interface will combine much of the old with an updated look and feel that is ...

Salesforce is 16 years old. And to look at Sales Cloud, its flagship web-browser-based CRM software, you would definitely know it. It just looked dated. That's why Salesforce is now introducing the ...

Salesforce.com will be delivering a new user interface with its latest update. On Wednesday, Salesforce.com touted its next release---the company delivers three a year---and this update includes new ...

Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ChatGPT Enterprise or Edu can now update CRM data directly from the bot, a ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

Next Monday, Salesforce.com will, in the words of one industry analyst, “extend the value proposition of software as a service” when it introduces Visualforce at its Dreamforce Conference in San ...

We've already seen Web-based desktops from the likes of Laszlo with its Webtop (see video) and from Sapotek with its Desktoptwo (see video) -- both of which pursue different models (the former, you ...

SugarCRM is hoping to gain inroads against its much larger rival Salesforce.com with a revamped user interface it says places emphasis on the needs of individual users, not business managers seeking a ...

SAN FRANCISCO--(BUSINESS WIRE)--LiveVox Holdings, Inc. (“LiveVox” or the “Company”) (NASDAQ: LVOX), a leading cloud-based provider of customer service and digital engagement tools, today announced ...

Chatter will become the primary interface for Salesforce.com, CEO Marc Benioff said today at the kickoff of a national tour for the company’s new “customer,” focus. Benioff, speaking in Boston, ...