Salesforce this week made a series of moves that aim to expand the role of customer relationship management software and reinvent it into something resembling a business operating system. We'll sum up ...

Salesforce has its fingers in a lot of parts of the customer experience, so why not content management? Today, the company announced a brand new tool called Salesforce Content Management System, which ...

The latest trends in software development from the Computer Weekly Application Developer Network. MuleSoft Connect New York City 2022 saw plenty of news emanate from the company. Now residing under ...

Salesforce certainly has a lot of tools crossing the sales, service and marketing categories, but until today when it announced Lightning Order Management, it lacked an integration layer that allowed ...

Salesforce couples its AI-powered CRM with ChatGPT. Sales reps can evaluate customer data and advance deals via the chatbot.

Midway through the demos at Salesforce.com's lunch event the other day, I noticed an interesting trend. As Dan Farber illustrates in his joust with Marc Benioff and affiliated post, Marc's "death of ...

The growing learning relationship management market got a major new player this week as the University of Texas System announced it will further develop TEx, its homegrown learning platform, in ...

At the TDX 2025 developer conference in San Francisco, Salesforce executives presented its Agentforce agentic AI technology as a “whole system” approach, where large language models (LLMs) are less ...