Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is part ...

In September, Salesforce founder Marc Benioff hinted at a new work management product, Do.com. Today, the CRM giant is finally releasing more details about Do, which is a simple task management mobile ...

(Bloomberg) -- Salesforce Inc. is unveiling a pivot in its artificial intelligence strategy this week at its annual Dreamforce conference, now saying that its AI tools can handle tasks without human ...

Salesforce.com is in the process of notifying select users of the private beta via e-mail. CRN received an e-mail invite late Friday after signing up for notification on the Do.com web site in ...

Salesforce is cutting jobs and reducing its reliance on large language models due to trust issues in generative AI, shifting ...

Salesforce (NYSE:CRM) shares have lagged behind peers in recent years, raising questions about the company's AI strategy.

Cirrus Insight now integrates Salesforce.com Tasks with Gmail. Cirrus Insight users have long been able to create new tasks in Salesforce right from Gmail. Now they have a dashboard for viewing, ...

Salesforce couples its AI-powered CRM with ChatGPT. Sales reps can evaluate customer data and advance deals via the chatbot.

Cirrus Insight has released Salesforce e-mail templates in Gmail, enabling users to access all of their Salesforce e-mail templates right from their Gmail inbox with a single click. Cirrus Insight ...