Buying kitchen appliances is no small purchase, and, generally, people want to make the best decisions possible.

For more than two decades, Sears Home Services has offered home warranty coverage that extends to appliances and home systems. The company offers a 180-day service guarantee and a preventative ...

PHILADELPHIA (WPVI) -- If you're having trouble getting an appliance repaired, you're not alone. After receiving dozens of consumer complaints over the years, the Action News Troubleshooters took a ...

CHICAGO (WLS) -- A shortage of parts is causing delays to many home appliance repairs. However, the I-Team has uncovered another problem some people waiting for fixes are facing. What do you do if ...

As any homeowner can attest, scheduling appliance maintenance tends to be quite the drag. Not only does it force someone to take time away from their day job but it also requires heaps of patience in ...

The COVID-19 pandemic continues to impact repairs when it comes to broken appliances, as delays in getting parts and even new orders are causing big frustrations for homeowners. "I was at the point I ...

RALEIGH, N.C. (WTVD) -- The COVID-19 pandemic is affecting the supply and demand for both new appliances and repairs and parts for those appliances. Frustrated homeowner Tearria Beck-Scott is one of ...

Two months after unveiling its Sears2go mobile commerce website, Sears has added the capability for customers to browse, purchase and schedule delivery or pickup for major home appliances like ...

Residents of Puerto Rico have faced and overcome devastating natural disasters in recent years, including Hurricane Maria in 2017 and major earthquakes in 2019. In each situation Sears Home Services ...

In the century before there was Amazon.com, it was Sears that was the everything store. With its vast inventory of tools, toys and even firearms, it upended local retailers. With its catalog model and ...

Sears Holdings (NASDAQ: SHLD) chairman and CEO Eddie Lampert seems to be having a run on good ideas this year. In addition to the sale of the Craftsman tool brand, licensing out the Kenmore name to ...