Microsoft is rounding out its Dynamics CRM (customer relationship management) product by acquiring Parature, maker of cloud-based software companies can use to create self-service portals for ...
Microsoft has acknowledged that even the most law-abiding users can find it difficult to keep their software compliant with licensing rules. To that end, the company has introduced a new software ...
The latest trends in software development from the Computer Weekly Application Developer Network. Software application developers love users and operations professionals… and that feeling holds for ...
VCP-Pro 7 is part of Diebold Nixdorf's latest generation multivendor self-service software family, Vynamic ® Connection Points. Coupled with Vynamic Transaction Middleware, VCP-Pro 7 provides Capital ...
Rick Watkin is President & CEO of KUBRA, a leading provider of customer experience management solutions for utilities and other industries. Customer experience used to rely heavily on face-to-face—or ...
NORTH CANTON, Ohio/PRNewswire/ -- Diebold Nixdorf (NYSE: DBD) announced today that Bank AlJazira, one of the leading financial institutions in Saudi Arabia, will deploy VCP-Lite 7, part of the company ...
DAYTON, Ohio (WDTN) – The City of Centerville announced Wednesday that it has launched self-service software on their website. The portal allows customers to apply, pay for and receive permits.
Recently, I was reading a Salesforce white paper on the customer service expectations of millennials and Gen Z. The data mentioned how "67% of millennials have to re-explain their information while ...
Danni Santana spent nine years as an editor and business journalist covering industries including sports, retail, restaurants, and personal finance. He is a graduate of the Craig Newmark Graduate ...
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