DataField Technology Services has announced the expansion of its staffing division to include dedicated help desk staffing ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

One of the best investments a service provider can make is in a service desk, a move which not only can help keep clients happy but one that can lead to future follow-on business and even new service ...

To find out what IT pros think the pitfalls really are with service desks, Logicalis tuned in to the social media conversations of IT decision makers over a six-month period from June 2011 to January ...

Mikkel Svane, CEO of help desk ticketing provider Zendesk, said that his company’s most recent round of funding worth $19 million might be its last. Zendesk is part of a batch of fresh collaboration ...

Wylie Wong is a freelance journalist who specializes in business, technology and sports. He is a regular contributor to the CDW family of technology magazines. CIO Justin McKenzie has been busy ...

No one would argue that achieving provider satisfaction is a top goal for healthcare IT support leaders and teams. What if your IT service desk could deliver satisfaction to clinical staff, too? Could ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

SAN FRANCISCO--(BUSINESS WIRE)--Moogsoft, the AI-driven observability leader, today announced that Global Mentoring Solutions (GMS), a leading North American provider of managed network operations and ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

DUBLIN, CALIFORNIA, UNITED STATES, February 7, 2023 /EINPresswire.com/ -- Rezolve.ai, a modern employee service desk provider based in CA, announced its integration ...