Jira Service Desk and ServiceNow are software platforms that started their lives as something other than a field service management (FSM) solution, but for many companies these tools work perfectly to ...

Not many people associate Zendesk with field service management – it was created as – and continues to flourish – as a customer support solution, most visible through website chat client technology.

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the ...

Enterprise workflow software maker ServiceNow (NYSE:NOW) will be reporting results tomorrow after market hours. Here’s what to look for. ServiceNow met analysts’ revenue expectations last quarter, ...