Shopify is planning a reorg of its Support division, sparking concerns about potential job cuts. Support director David Kohl said in a post that the company had seen success in its AI experiments. The ...

As many organizations stick to remote work or hybrid models, questions about what type of organizational culture can best support their business in this new work reality remain top of mind.

Shopify beta-launched an AI assistant for its help center. It can answer questions about getting started on Shopify and running an online store. It's the latest in a series of AI tools Shopify has ...

In 2012, Canada-based software company Shopify, was poised for the kind of 'hold-onto-your-seat' hypergrowth that most startups dream of. At the time, the company had been named as one of the ten ...

Shopify has confirmed a data breach, in which two “rogue members” of its support team stole customer data from at least 100 merchants. In a blog post, the online shopping site said that its ...

Shopify experienced a major login outage on one of the peak shopping days of the holiday season. The outage left merchants unable to access their dashboards, POS systems, mobile apps, or even reach ...

Here’s hoping the retailers offering tasty Cyber Monday deals that caught your eye aren’t having trouble with Shopify. The ecommerce platform is experiencing some issues. According to a support page, ...

Shopify’s (NYSE:SHOP) support division has reportedly undergone another round of layoffs as the e-commerce platform is said to have reduced its staff by at least another 12 employees, according to ...

It was a tough day for one of the nation's largest transaction platforms to experience instability. Shopify suffered an outage on Cyber Monday, freezing some merchants out of their accounts and ...