When county officials closed off North Carolina’s Outer Banks to visitors and nonresident property owners in March 2020, Clark Twiddy, president of the local vacation rental management company Twiddy ...

PALO ALTO, Calif., Oct. 07, 2025 (GLOBE NEWSWIRE) -- Talkdesk®, Inc. today revealed new research from a customer service and artificial intelligence (AI) survey of United States (U.S.) small business ...

The workplace revolution is here, and it's powered by artificial intelligence. Yet unlike the dramatic corporate ...

Adpost's latest AI chatbot update leverages cutting-edge Natural Language Processing (NLP) and machine learning to transform unstructured data into actionable insights, enabling small businesses to ...

The phrase "the customer is always right" is as old as business itself. Today, though, some consumers are taking that to heart in a very public way. Customers have always complained, but now they have ...

Often in small business marketing, the focus is on selling to new customers. It's true that getting new business is exciting and fulfilling; it always feels great to land a new sale or launch a ...

I recently wrote an article that talked about the importance of obtaining regular customer feedback for small businesses. As I discussed, this can provide critical information to help small- to medium ...

Small businesses work tirelessly to attract new customers, but putting in the effort to retain those customers is just as important. However, it can be hard to keep track of all of your customers and ...

TROY, Mich.--(BUSINESS WIRE)--Despite steadily rising interest rates and strained business conditions, U.S. small businesses are increasingly satisfied with the products and services they are ...