It’s 2 p.m. on a Monday, and the Starbucks on 23rd Street and Park Avenue in New York City’s Flatiron neighborhood is packed.

Even on a budget, independent retailers can captivate customers. Before investing a single dollar in any physical renovations or other design changes, industry experts stress that each operator should ...

As sustainability has become increasingly urgent in higher-level executive discussions, store design teams have had to face a new creative reality: that they need to integrate sustainability into ...