Many problems with smart meters relate to the in-home display not working, according to feedback we receive from our members and supporters. The in-home display (IHD), also called a smart meter ...

Energy customers are waiting more than seven weeks on average to get their smart meter or monitor fixed, according to our latest research.* In that time, they contacted their supplier roughly every ...

BC Hydro says it's working to resolve a complaint from a Vancouver man who claims the smart meter at his home keeps causing power outages. Stephen Melvin, an electrical engineer, has complained about ...

Energy ministers have called for the regulator Ofgem to hold suppliers to account after it was revealed nearly four million ...

The City of Summerside is installing new smart meters on 400 homes and businesses as a pilot project to take advantage of its new wind farm. The meters monitor when the wind is blowing, and let ...