ELFI sets up all customers with a one-on-one session with a student loan advisor, and with more than 2,200 reviews, the ...

You should always max out undergraduate federal student loans — issued by the U.S. Department of Education — before turning ...

One of the largest student loan companies in the country will likely face fierce questioning from lawmakers at an upcoming congressional hearing. The performance of the Missouri Higher Education Loan ...

The American Federation of Teachers filed a lawsuit against student-loan company MOHELA. The lawsuit accused MOHELA of mismanaging borrowers' accounts, blocking them from accurate payments and relief.

Student-loan company Nelnet said along with reducing customer service hours, its government contract also cuts the number of customers it has to help.

An ex-employee of a top student loan company has revealed the training that allegedly led to a frustrating student loan repayment process for borrowers. A former employee of student loan servicer ...

Boston, MA - March 18: US Senator Elizabeth Warren cheering after a teachers testimonial of their student loan forgiveness during American Federation of Teachers roundtable discussion. (Photo by ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Ayelet Sheffey Every time Ayelet publishes a story, you’ll get an alert straight to your inbox!

Editor's note: This story has been updated to clarify that Navient has been banned only from servicing student loans. Navient, one of the largest student loan companies in the U.S., has been banned ...

Americans owe more than $1 trillion in student loan debt. Here are some of their stories, from Consumer Reports' special ...