Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

MONTRÉAL, Nov. 19, 2024 /CNW/ - Bell today announced it is launching services for Microsoft Teams Phone Mobile, building on its collaboration with Microsoft to offer Canadian businesses a flexible, ...

As Microsoft holds its annual Ignite enterprise user conference in San Francisco, I thought it would be a good time to look ...

Mar 17, 2025 -- By: Johnny McCormick and Jacob Grimm-- Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and ...

AudioCodes' Voca Conversational Interaction Center (Voca CIC) now supports the latest, most reliable platform available to Microsoft Teams CCaaS applications: Teams Phone extensibility. Voca CIC's new ...

Virgin Media O2 Business has announced it will offer Microsoft Teams Phone Mobile as part of its business collaboration portfolio, in a move to enable business customers to easily switch between ...