MacTank, a network of Macintosh experts founded in 1999, provides outsourced tech support for Mac-OS software companies. Their business depends on connecting customers with the right expert on demand: ...

A call center in Albuquerque offering technical assistance to FatCow Web Hosting customers has been closed down by the Boston area firm that acquired the Web firm last year. In all, just under 10 ...

Inforonics – As companies grow, dealing with that growth can be quite an ordeal to manage. An increasing volume of orders can be a strain on staff. For technology companies, this problem is twofold: ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Microsoft wants Windows 7 and 8.1 PC owners to upgrade to Windows 10 for free until mid-2016, but ...

Why outsource customer services, tech support and outbound telemarketing to a call center when you don’t have to? Bring it all in-house instead. You can invest in user-friendly, state-of-the-art call ...

Advances in call center hardware and software technology have enabled support teams to cut down many common call center issues. Of all the businesses affected by the COVID-19 pandemic, call centers ...

AT&T will be returning approximately 2,000 call center jobs to the US, as the company has decided to shutter an Indian call center that handles tech support calls for the telecom's broadband service.