A fast-growing customer support software startup is rebranding as it positions itself to take on a larger share of business technology. A fast-growing customer support software startup is rebranding ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. There’s no doubting the simple appeal of Zoho Assist, even though it does lack the muscle ...

Technical support professionals and executives share their tips on how to provide topnotch support that helps both customers and the bottom line. No product or service – or end user – is perfect. This ...

SAN FRANCISCO--(BUSINESS WIRE)--AppDirect, the leader in cloud service commerce, today announced that it has acquired Radialpoint, the leading provider of cloud and technical support services for ...

Motorola announced that it has rolled out support for Jio's 5G on ten of its eligible devices sold in India via a software update. Stand-Alone (SA) 5G technology from Jio will support 11-13 5G bands.

The Budget-Conscious Way to Recruitment Software Swiftpro Ltd. launches a new 3 Tier Technical Support, Software Maintenance and Upgrades package. Swiftpro believes itís the easiest, most cost ...

Girish Mathrubootham is the CEO of Freshdesk, a SaaS based customer support software. Some may know me as the CEO of Freshdesk, but I like to introduce myself as a Support Guy who went on to become a ...

If you’re looking for a versatile yet powerful customer relationship management (CRM) software provider, Zendesk offers solutions for businesses of all shapes and sizes. Why you can trust TechRadar We ...

AI writing tools can help deliver exceptional customer service. Here's how to do it. Exceptional customer support leads to many benefits for businesses, including reduced churn rate, increased revenue ...

RoadFlex, a New York- and San Francisco-based provider of artificial intelligence- (AI-) powered fuel management solutions for fleets, has been recognized as the “Best Customer Support” Software in ...

ROCK ISLAND ARSENAL, Illinois (May 21, 2025) – Irene Kremer-Palmer, contracting officer, and Maria Baskovic, contract specialist, from Army Contracting Command-Rock Island’s Information Technology ...