When expensive technology fails, it’s not just a small mistake,it’s a jaw-dropping disaster that can cost a fortune. In Expensive Technology Fails That Cost a Fortune and Left Everyone in Shock, we ...

I have a fairly large problem in that I've come to the conclusion I'm not understood. Which is a pretty significant blow to ...

From air taxis to autonomous cars, business psychologist Patrick Planing explains why behavior change remains the hardest ...

Many companies are investing heavily in flashy customer experience (CX) technology, yet customers still aren’t seeing the meaningful improvements they expect. Why? Businesses are falling into the over ...

Showcasing the worst old computers and bizarre technology fails ever. Mom battles judge’s order banning her taking daughter to church Good news for America’s Chicken Littles: Ken Burns says the nation ...