A UX audit is an essential tool for any business seeking to optimize its website or app for maximum user engagement and satisfaction. By systematically evaluating usability, design, content and ...

Many digital banking platforms are in urgent need of updating. Banks know that changes are needed, and their customers are also demanding and waiting for this. However, not every financial institution ...

When a full revamp of the product may be beyond reach, you can still reimagine your existing product and make positive changes one step at a time. This aligns with our client, a bank with a global ...

Email marketers know they need to be more customer-centric and understand the different journeys their customers, subscribers and prospects take. The journey-mapping process includes understanding how ...

NEW YORK, Nov. 14, 2019 /PRNewswire/ -- Corporate Insight, the leading provider of bank and card? competitive intelligence and customer experience research, today announced the launch of its Credit ...