The competition between Zendesk and Freshdesk is extremely tight, but overall we’d argue that Zendesk is the better choice than Freshdesk if you’re after a top small business CRM with slick platform ...

Zendesk on Wednesday unveiled an extensively reworked version of its online help-desk software, in a bid to shove aside competition from the likes of Salesforce.com’s Desk.com and Freshdesk. The “new ...

For its basic Essential plan, Zendesk begins at just $5 per agent per month (billed annually) or $9 per agent per month (billed monthly). This entry-level plan gets you unlimited email and social ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

Information technology service management (ITSM) gives IT teams a structured system to improve IT services delivery, efficiency, and quality. The term “service” here can mean anything from managed IT ...

Zendesk, a customer service software company based in San Francisco, is laying off 8% of its global workforce. The tech firm’s CEO, Tom Eggemeier, told employees about the layoff round in a Wednesday ...

Zendesk stock has soared since its IPO last May. Can it keep climbing, or is it ripe for a correction? What Zendesk does Zendesk help desk software allows companies to manage customer service issues ...

Australian software developers will gain access to a new Melbourne-based development centre set up by Zendesk, which will serve as a hub for the development of cloud technologies. Zendesk, a ...

(Reuters) -Software services company Zendesk Inc said on Thursday it would buy Momentive Global Inc, owner of the popular SurveyMonkey platform for nearly $4 billion in an all-stock deal. Momentive ...

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Our research shows that HubSpot is better than Zendesk when it comes to marketing, but Zendesk Sell offers a better option for sales teams, with each providing some of the best CRM software for small ...

Zendesk , which provides its cloud-based customer service platform in over 140 countries, raised $115 million during its IPO last May. The company sold 12.78 million shares at $9 each, and the stock ...