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Zoom Partners with Anthropic to Add Virtual Agent Capabilities to Its Contact Center Platform

Zoom this week announced a partnership with artificial intelligence system developer Anthropic. As part of the partnership, Zoom will invest in Anthropic and collaborate with the company to improve ...
Business Wire

Zoom Contact Center Powers Up with Calabrio’s True-Cloud, Enterprise-Grade Workforce Management Solution

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced its new workforce management (WFM) integration with Zoom’s omnichannel contact center platform. The ...
techtimes

[App Battle] Zoom Plugin or Addin For Microsoft: Which Should You Choose?

Zoom remains to be one of the most used videos conferencing tools at the moment. While you're already content with using this app as a channel for online communication, you can further use its ...
Business Wire

Observe.AI Partners With Zoom to Fuel Contact Center Users With Conversation Intelligence

SAN FRANCISCO--(BUSINESS WIRE)--Observe.AI, the most robust conversation intelligence platform for boosting contact center performance, today announced it has joined forces with Zoom Video ...
Android Police

Google Workspace: How to add a Zoom link to your Google Calendar

Adding a Google Meet conference call link to a meeting invitation sent from the calendar tool is easy. It isn't as easy to add a conference call link for a video conference platform, such as Zoom. We ...
TechCrunch

Zoom’s adding email and calendar as it pushes harder to expand the platform

At the height of the pandemic Zoom was the go-to application for meetings with people stuck at home in lockdown. During FY 2021, the company was growing at an unsustainable triple-digit rate, peaking ...