Case study: Coeliac UK Coeliac UK works on behalf of people with coeliac disease – a lifelong autoimmunedisease caused by an intolerance to gluten. In October 2013, the charity invested £250,000 in ...

Customer relationship management can be a massive headache. No one knows this better than Goel. He spent a lot of time networking and gaining new clients in the banking industry.

Rocket CRM has unveiled a new phase of enhancements to its automation framework, reinforcing its commitment to advancing ...

A customer relationship model, also commonly referred to as customer relationship management, seeks to improve the relationship between a business and the customer.

A customer relationship management, or CRM, system uses a database to accumulate information about business prospects and customers, including product needs and purchasing history. Vari ...

Rocket CRM has rolled out a series of intelligent updates aimed at strengthening customer relationship management by refining ...

Integrating new ERP software with their Customer Relationship Management (CRM) system provides a number of time-saving and data-related benefits. The amount of value you are able to extract from ...

Customer experience: the foundation of modern relationship management Historically, banks in Ghana have placed heavy emphasis on relationship officers - personal bankers whose role is to retain ...

Effective management of the way you sell and market to existing and potential customers is vital if your business is to succeed. This is where customer relationship management, or CRM, comes in. One ...