Kerry Schott's report into the Triple Zero outage debacle increases pressure on Optus to implement 21 recommendations, some of them "urgent", and highlights numerous errors.

Optus, Australia's second-largest telecoms services provider, said on Thursday that an independent review into its September outage found gaps in process, accountability, escalation, and information ...

Optus has released the findings of an independent probe into the deadly triple-0 outage in September. Hundreds of emergency calls failed to go through during the outage, with two deaths directly ...

An independent review sharply criticizes Optus management for avoidable failures and cultural shortcomings in a fatal ...

The telecommunication company’s report seeks to absolve management of any responsibility for the fatal events of September 18 ...

Optus has confirmed it has paid compensation in cash to customers affected by its nationwide outage in early November, after the telco was widely criticised for offering 200GB of extra data as an ...

A report into Optus’s Triple-0 outage has uncovered a cascade of mistakes that left vulnerable Australians without emergency ...

The telco and its contractors failed to ‘deal immediately’ with warning signals, an independent review into the company’s ...

Optus lost quality control over its network teams and call centres by outsourcing the essential work to overseas providers, an independent report into the catastrophic failure of its connectivity with ...

Optus's Singaporean parent company, Singtel, has been exposed for paying zero corporate tax in Australia in 2023/2024 financial year, despite pulling in a staggering $8.2billion in the same period.

Critics say the communications regulator is allowing businesses to register trusted SMS sender names without adequate checks, ...

International creative, venture and tech advisory Meliora has revealed that Optus’ ex-director of product, Jack Lonergan, is joining the business as a partner.With the appointment commencing in ...