Emergency operations are complex events that demand the full attention of responders. The myriad details, policies and procedures, rules and regulations, standard operating guidelines/procedures (SOGs ...

Instances of racism and other forms of discrimination are not always as obvious as they once were. People may communicate racist thoughts in more subtle, or even subconscious ways, that experts now ...

Should you let that comment slide, or address it head on? Is it more harm than it’s worth? We can help. By Hahna Yoon For many of us, microaggressions are so commonplace that it seems impossible to ...

The Office of Personnel Management asked federal workers to email a list of their accomplishments over the past week. A number of federal agencies told their employees that they were not required to ...

Tech billionaire Elon Musk said federal employees will get a second chance to respond to an email asking for a recap of their accomplishments from last week — or else face termination. “Subject to the ...

Are you hurling insults anyone that you disagree with, find offensive, or don't understand fully? Or are you choosing to be kind online, even when the person on the other side of the screen has been ...

As I work with entrepreneurs, small business owners, and sales leaders, I continue to see one main difference between very successful people and unsuccessful ones. That difference can be illustrated ...

What’s appealing about therapy is that therapists usually know what to say when others run out of words. Good therapists know how to respond to the good, the bad, and the ugly, which is why it’s ...

There are multiple messaging apps active in Southeast Asia, and most consumers prefer to use them over email when they contact a business. Respond.io serves as a central dashboard for the biggest apps ...