Knowing where the service ends can put an end to some typical problems. The National Electrical Code refers to the phrase “service equipment” in almost 50 Code sections. Understanding where the ...

After asking his satellite company to change his TV service from wired to wireless, Scott M. Broetzmann spent months trying to get the job done. First, technicians failed to show up for scheduled ...

Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New School ...

AI is expanding into new areas of customer service. Here’s why it can help the customer experience by augmenting, not replacing, human jobs. There’s no doubt that artificial intelligence is the future ...

What businesses have the top customer service according to consumers? USA TODAY, in collaboration with Plant-A Insights Group, presents America's Customer Service Champions 2024. It recognizes ...

Getting your vehicle serviced can be a real hassle, but luckily, GM customers have a few options at their disposal to streamline the experience. That includes GM Mobile Service Plus, which essentially ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...

Marshall Hargrave is a stock analyst and writer with 10+ years of experience covering stocks and markets, as well as analyzing and valuing companies. Dr. JeFreda R. Brown is a financial consultant, ...

A service-level agreement (SLA) defines the level of service expected from a vendor, laying out metrics by which service is measured, as well as remedies should service levels not be achieved. It is a ...