A recent study shows that cloud-based applications are making their way into all types of businesses. Even those businesses that claim to be non-believers in the technology are often recipients of the ...

A recent survey conducted by Fonality (News - Alert) made conclusions that should surprise no one with at least a passing interest in business telecommunications technology. In a nutshell, the typical ...

Fonolo (News - Alert) has made a name for itself by creating a call-back tool for contact centers. Now it is adding to that tool by allowing customers to keep track of their progress in a calling ...

Online identity theft and data breach inhibitor StrikeForce Technologies has released information indicating that the unprecedented hack and theft of more than 10 million email addresses from email ...

Customer experience solutions provider Vocalcom, whose products include dialing software, contact center software in the cloud, customer engagement software and integration solutions, recently ...

Zingaya, a click-to-call solutions provider, is this week announced that its widget is now available on GetHuman.com. Zingaya, a privately-held startup, offers a cloud-based technology for ...

American Family Insurance, the third-largest mutual property/casualty insurance company in the United States, selected NexJ Contact for Insurance to deliver an Integrated Agent Desktop to all its ...

With the combination of several so-called “megatrends,” the personal cloud will replace the personal computer in just two years, according to the latest prediction from Gartner (News - Alert), ...

Traditional insurers have fallen behind technologically. Indeed, in a true irony for companies that are all about assessing risks, the incumbent insurers have put themselves at risk of not having ...

Although I have taken a bit of liberty with the headline by unofficially calling December 7 th “Vanity Day,” in actuality, for people interested in obtaining a vanity Toll-Free telephone number, you ...

If you don’t have your smartphone with you when you’re reading an e-book on Kindle Fire, but still want to send text messages or make a call, you don’t have to worry. The Kindle Fire, a mini tablet ...

Smart grid technology offers many benefits to utilities and consumers alike, mostly found in energy efficiency on the electricity grid and in the energy users’ homes and offices. TMC CEO Rich Tehrani ...