People cite careless and malicious activity from users and AI as the biggest risks in data loss. Respondents on a Proofpoint ...

AI is great for collecting and summarizing data – but the human workforce still needs to be expert in what the data contains ...

As Microsoft holds its annual Ignite enterprise user conference in San Francisco, I thought it would be a good time to look ...

A recent study from Zapier found that while nearly every enterprise has brought AI onboard, only half report seeing widespread benefits.

Comms channel and software tool proliferation can damage productivity. Reducing that friction can improve employee and ...

The main cause of data loss is the end users: 58% of respondents said users were responsible for data loss incidents, while ...

Define what needs fixing before choosing AI solutions, ensuring technology serves specific business needs rather than trends.

Mitel launched Mitel Workflow Studio (MWS), a generative AI-powered low-code/no-code integration platform on Thursday.

Done right, AI agents can make the total customer experience feel more human, says CEO of agentic AI automation platform ...

Passing just enough context about a service interaction can assuage consumer trepidation over AI and build loyalty.

In Eastern Management Group’s recent surveys, respondents cited the vendor’s balance of reliability and innovation.

The use of unapproved AI tools can lead to data leaks or security vulnerabilities. Employers should instead bring AI use into the light.