Sometimes the fix is a tech-savvy friend or family member, and sometimes the problem solves itself the moment you’re about to ...

You can complete about as much work on a computer that gets stuck in standby as you can on one that won't boot at all. To work your way past these kinds of operating problems, you need to diagnose ...

Computers are indispensable business tools, if they are working properly. Many small businesses can't justify the expense of a full-time IT position, so the job of trying to get a non-booting computer ...

Microsoft offers numerous useful tools that can help users and admins diagnose problems in Windows 10 and 11. Here’s how to use them for best results. As people use Windows 10 or 11 in their daily ...

You're the computer whiz in your circle of friends and family, which means, inevitably, somebody is going to call for tech support. If you can't fix it in person, these are the best approaches we've ...

To fix a Windows PC that won't turn on, first try ruling out a faulty power supply or outlet. You can also try checking for beep codes, display issues, unusual BIOS settings, or troubleshoot the PC in ...

Trying to diagnose computer issues remotely is really hard unless you can see what's actually going on. The next time someone needs your help with their computer, point them to ShowMeWhatsWrong and ...

A couple of weeks ago, I upgraded some of my lab servers to Windows Server 2016. Although the upgrade process seemed to work flawlessly, my hectic schedule prevented me from doing an exhaustive ...

In this IT tale, a techie lands his first job working at a support center -- and learns to really listen to what a caller is saying Back in the mid-’90s, I worked at a support center for a line of ...

Breakthroughs, discoveries, and DIY tips sent every weekday. Terms of Service and Privacy Policy. You’re at a family gathering when your grandparents start talking ...

Helping friends and family troubleshoot computer issues over the phone is sure to be a slow, frustrating process. This hidden iMessage feature will prevent headaches and save time. Jason Cipriani is ...