GetVocal announced a $26 million Series A on Nov. 18, led by Creandum with Elaia and Speedinvest, bringing total funding to ...

Adobe has unveiled a new class of AI coding agents within AEM that are designed to work directly in the developer workflow.

The Waste Connections team needed a platform that could modernize the customer experience. They turned to Webflow.

Google’s newest model brings deeper reasoning, multimodal intelligence and agentic automation—resetting expectations for what ...

AI can guide the purchase — but emotion seals the bond. Brands that spark joy and connection earn loyal customers for life.

Ignite revealed agents that automate routing, triage, logic repair and onboarding—reshaping how CX teams scale.

AI-powered results reshape how customers search, evaluate and click. Marketers who adapt early will own the next era of ...

Leading platforms report significant AI uptake. 8x8 cited a 75% year-over-year increase in contracts for their Intelligent ...

Five9 introduced new AI-powered capabilities to its Genius AI suite on Nov. 18 at its CX Summit 2025. The company said the ...

When Awardco needed to scale its marketing velocity, it turned to Webflow and partner agency Amply to build a flexible, fast ...

Time-to-value (TTV) is the leading indicator of retention. When users experience value quickly, within the first 36 hours of ...

When it comes to customer service and customer experience (CX), the emergence of AI has made quite an impact in the contact ...