AI-powered shopping is expected to boom this season, but retail AI implementations are only as good as the data that feels them.

As rising spam calls erode customer trust, Infobip partners with North American telecom providers to standardize Branded Calling ID for businesses nationwide.

Market Research Intellect expects the healthcare CRM market to reach $27.6 billion by 2033 with as strong CAGR of 12.2 percent.

"Think of this as ICANN for agents," Sheikh said. "Just as domain registration brought order and trust to websites, Fetch Business brings verified identity to the agentic web. When you see ...

When a brand has established trust in its market, potential buyers have already developed a level of familiarity with them, before a buying motion even begins.

In a discussion for this week's Taking the Lid Off AI segment for CRM Playaz, framed by Nvidia's 'triple transformation' of computing, Dr. Michael Wu, Brent Leary, and Paul Greenberg explore the ...

Iterable, a customer engagement platform provider, has added the Model Context Protocol (MCP) Server to its agentic marketing suite, enabling marketers to connect specialized artificial intelligence ...

New capabilities across the 8x8 Platform for CX help teams resolve issues on first contact, streamline follow-ups, and work more efficiently.

"Our collaboration with Microsoft brings the best of Microsoft Foundry and enterprise-grade data management together," said Krish Vitaldevara, chief product officer of Informatica, in a statement. "By ...

Bombora, a B2B data pioneer, has expanded itsintegration with StackAdapt, an advertising and marketing technology company, to give B2B marketers direct access to Bombora's B2B digital audiences to ...

Smarsh, a digital communications data and intelligence company, is partnering with Google to capture and archive rich communication services (RCS) messages for regulated organizations.

Built on ActiveCampaign's MCP server, the integration lets marketers access, analyze, and take action on marketing data across campaigns and automations directly in Claude.