IT Services (ITS) at Queen Mary University of London are here to support you whenever you need assistance. We are dedicated to providing you with a high-quality user experience. IT Services are just a ...

While at Queen Mary you’ll use a number of IT services and applications and we’ve outlined the main ones in this booklet. Please familiarise yourself with the rules in place to protect yourself and ...

The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

Queen Mary University is continuing to modernise its Service Management capabilities to better meet the evolving needs of students, staff, and management. Our ServiceNow platform reduces ...

You may find that emails are attaching as OneDrive files. This feature is not supported on staff accounts. 4. For the option “For files I choose from my computer:” make sure you select “Always attach ...

OneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access ...

If this is the case, click on 'Accept' or ‘Trust’ If this is not the case, please do not continue and contact the IT Service Desk on 020 7882 8888 or raise a ticket.

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

If an offer of employment has been accepted and a start date has been issued by HR, the Line Manager/Centre Administrators (or equivalent) should raise a ticket using the online New Starter form. A ...

It is good practice to regularly check your Junk Email folder for emails that have incorrectly been marked as junk or spam. IT Services has measures in place to block most junk email before it hits ...

4. Once the options have been selected click the Clear Now button. The window will close and the items you have selected will be cleared. back to top ...