The deadline to make a claim in the $177 million settlement is coming soon. Here's what customers should know.

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

AT&T (T) and other rival phone carriers are currently benefiting from a major shift in customer behavior that is boosting their profits. Consumers nationwide are cutting the cord on traditional ...

View post: Huge grocery chain, Walmart rival improves its loyalty program ...

After a strong 2024 for the industry, this year has seen further rises in the value and size of an internet of things (IoT) arena that has witnessed new technical standards, devices and evolving ...

In a world overloaded with noise from competitor campaigns and industry hype, it’s easy for brands to get distracted by chasing the next shiny thing. But what if the real game changer isn’t out there ...

Smart Home Manager is a free app for AT&T internet customers to have more control over their Wi-Fi networks. The app gives customers a convenient way to view, manage, and customize nearly every aspect ...

AT&T once again demonstrates its commitment to delivering reliable, innovative, and customer-focused internet solutions for businesses of all sizes. In the J.D. Power 2025 Business Internet ...

DALLAS — Underneath the streets, AT&T crews work knee-deep in a dangerous job. “You could be dealing with snakes, roaches, rats. You could be in 10ft water covered with oil and grease,” said Craig ...