Home Depot (($HD)) has held its Q3 earnings call. Read on for the main highlights of the call. The recent earnings call from Home Depot presented ...

Citizen satisfaction with U.S. federal government services improves 1.0% to reach a 19-year high score of 70.4 (on a scale of 0 to 100), according to the American Customer Satisfaction Index (ACSI (R) ...

The Trump administration has touted some service delivery projects and launched a design initiative, but it has also fired ...

The Human Experience combines customer and employee experiences into a new framework for delivering satisfaction at scale.

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The year 2025 has been interesting for restaurant chains, and these ones have not had a great year. These chains have the ...

Recent research commissioned by NTI shows that 64% of Australian consumers have experienced problems with receiving their ...

Voiso, a global provider of AI-powered contact center software, today announced a strategic partnership with Mercatus ...

The success of a business is directly related to customer satisfaction, so prioritizing customers and building sustainable ...

Fast-food has long been a go-to option for quick, affordable meals. But recently, many popular chains haven’t been living up ...

GM Financial posted a slightly above average performance in the new J.D. Power Auto Financing Satisfaction Study, but lower ...

Shopping for groceries should be quick and easy, but your mileage may vary if you need help from employees, especially in ...