Voice AI agents are a rapidly evolving area in the business world, moving far beyond simple interactive voice response (IVR) systems. The trend is significantly impacting both customer loyalty and ...

Transparent per-number pricing for reputation protection and including Streamlets™ with every seat lower operational risk and total cost of ownership for IT and CX teams.” — Arthur Chang, President & ...

Rocket CRM has announced the launch of an innovative communication tool designed to address missed customer interactions, further enhancing operational efficiency for businesses of all sizes. The ...