As companies across sectors race to stimulate consumer loyalty and provide differentiation, customer communications and digital experiences are under-appreciated levers in unlocking customer ...

Fierce Hairdressing, based in Wombourne, has been crowned Best Salon, Best Customer Experience, Bridal Stylist of the Year – ...

Trends report, revealing that Contextual Intelligence* - the ability to combine AI, data, and human understanding in real ...

Shoppers expect a retail experience that is social, immersive and omnichannel, combining the best of online and in-person ...

Frost & Sullivan has honored Flytxt with the 2025 Global Company of the Year Recognition in the Global Agentic AI for ...

The success of a business is directly related to customer satisfaction, so prioritizing customers and building sustainable ...

Berkshire Hathaway topped the list, followed by Amazon, Royal Caribbean, Morgan Stanley and Delta Airlines. NVIDIA (last year’s No. 1), Southwest Airlines, Apple, JPMorgan Chase and Publix Super ...

Agarwal, with over 15 years in marketing and tech-driven businesses, will lead Almonds Ai’s customer experience vision across ...

The prestigious 2025 International Customer Relations Excellence (CRE) Awards, presented by The Asia Pacific Customer Service Consortium, have honoured Trip.com with wins in the categories of Contact ...

FNP.qa wins Talabat’s Best Performance Award at Hospitality Qatar 2025, celebrating delivery, quality and customer experience ...

Agility, with a customer-centric focus, yet not to take oneself too seriously, are some of the key tenets that have ...

Just over a year ago, BBVA created its Digital Banks unit, led by Murat Kalkan, an executive with a strong background in ...