The MortgageCX Best-in-Class Lender Awards recognize top mortgage lenders based on verified borrower feedback, establishing them as a trusted industry benchmark for excellence. These awards, based on ...
Standard order tracking, or worse yet shipment tracking, is not enough anymore given the reality of the pandemic accelerating the shift toward ecommerce. It has changed the way shoppers purchase and ...
Acquisition of Cognigy further accelerates NiCE’s AI roadmap while immediately presenting Cognigy’s exceptional conversational AI to NiCE’s global distribution network of more than 25,000 existing ...
Powered by Fuel iX, an enterprise-grade AI engine, TELUS GenAI customer support tool provides a safe, convenient and intuitive customer support experience TORONTO, May 21, 2024 /CNW/ - TELUS is proud ...
Sydney-headquartered customer experience and digital transformation company, Customer Science Group, has celebrated its tenth anniversary since the company was founded riding a wave of strong ...
DALLAS--(BUSINESS WIRE)--National residential mortgage lender PrimeLending, a PlainsCapital Company, has once again been recognized for its industry-leading customer experience, earning five ...