WASHINGTON, Nov. 19, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and ...

The agentic AI answers questions while understanding intent, connecting context and solving problems end-to-end, effectively ...

The "CX Leaders Navigate Disruption in a New Era of Customer Contact" report has been added to ResearchAndMarkets.com's offering. This report provides an in-depth look into what is changing in the ...

New York, New York – November 17, 2025 – PRESSADVANTAGE – Silverback AI Chatbot has announced the release of its “AI ...

By redesigning processes and centralizing customer interaction around the mobile experience, brands can create meaningful ...

Descope, the drag & drop external IAM platform, commissioned a survey of 416 individuals with technical and / or budgetary responsibility for Customer Identity and Access Management (CIAM) solutions.

To be fair, our obsession with frictionless experiences stems from a legitimate fear: In a world of infinite choice, a single ...

Here's how a clean, organized workspace shapes first impressions, trust and overall customer experience — often before a ...

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Bloomreach, the cutting-edge solution for AI-powered personalization, today announced it has been selected to power personalization across the customer ...

Excellent experiences are what separate thriving companies from those that fade into irrelevance. At the end of the year, your bottom line doesn’t mean much if the experiences are sub-par. In today’s ...

Don't be scared! Just because we recommend social business tools for small businesses doesn't mean we think they should launch a dozen social media marketing campaigns and become super active on ...

CAIRO--(BUSINESS WIRE)--CIB, Egypt’s leading private-sector bank, has announced a strategic partnership with Truecaller, the premier global platform for verifying contacts and blocking unwanted ...