Artificial intelligence has a mixed record of success and failure in business processes. What should you do for successful AI implementation? Image: zenzen/Adobe Stock On the very first business ...

For a good decade now, most IT organizations have been strongly focused on business process design. With businesses investing big bucks in ERP, supply chain management and customer relationship ...

Over the last decade, the industry has experienced tremendous growth owing to benefits offered by business process outsourcing services, such as cost savings and increased flexibility. The global ...