Operating a business today involves juggling sales pipelines, customer communications, and team projects, while not letting ...

Issues about implementation, pricing, and customer focus reveal that perhaps no one needs CRM more than the CRM industry itself, according to a new study designed to gauge satisfaction levels among ...

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...

Financial services companies have been among the leaders in implementing customer relationship management software, and now many of these firms are looking for ways to best use their applications in ...

The relationship between CRM vendor and its channel ecosystem has slowly been changing over the last two years, driven by a number of industry trends. Once seen almost as a commodity, a vendor’s ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. CRM software vendors took it on the chin once again this ...

SUNRISE, Fla., June 11, 2019 /PRNewswire-PRWeb/ -- Today FeaturedCustomers released the 2019 Summer Nonprofit CRM Software Customer Success Report to give prospects better insight on which Nonprofit ...

Growing a small business requires strategic investments in areas that will make your processes simpler and more productive. A CRM (Customer Relationship Management) software application is one of the ...

When it comes to customer relationship management software, much of what businesses purchase is never put to use, according to a new study. A survey of nearly 700 companies conducted by research firm ...

Salesforce, Oracle and ServiceNow are just a few of the 14 vendors who made Gartner’s 2019 Magic Quadrant for the CRM Customer Engagement Center. The Top 14 CRM Customer Engagement Center Vendors ...

SUNRISE, Fla., May 19, 2020 /PRNewswire-PRWeb/ -- Today FeaturedCustomers released the Spring 2020 Nonprofit CRM Software Customer Success Report to give prospects better insight on which Nonprofit ...