Voiso, a global provider of AI-powered contact center software, today announced a strategic partnership with Mercatus ...

The success of a business is directly related to customer satisfaction, so prioritizing customers and building sustainable ...

The Ninoy Aquino International Airport (NAIA) has earned its first-ever global customer-experience accreditation from ...

Oracle's Rob Pinkerton discusses how to harness AI agents to avoid blind spots in data and processes, build a cohesive ...

Technology can provide enhanced personalization and customer engagement, offer a seamless omnichannel experience, and provide ...

Ooredoo Qatar has been recognised for its outstanding leadership in leveraging artificial intelligence (AI) and data science ...

With so many challenges in the economy at the moment we are all having to do more with less, and with increasing competition, ...

The end of 2024 saw Microsoft Teams surpass 320 million global users, with more than one million organisations actively using ...

Kyndryl, a leading provider of mission-critical enterprise technology services, today unveiled new advisory and ...

TTEC’s CX Trends 2026: Fast-Forward provides actionable guidance for organizations looking to modernize operations, integrate technology with human expertise, and design experiences that deliver ...

Flytxt is recognized for its outcome-driven Agentic AI platform that redefines customer experience through autonomous ...

Person-centered therapy is a deliberate approach involving close attention to the client’s moment-to-moment process with a ...