Meet Elizabeth Garber, part of a growing number of managers whose brief is 'customer experience'. What does she do? Well, it's a role that's still evolving. She ...

The Client Experience Manager leads a high-performing team of Client Experience Account Managers and a Digital Solutions Planner to drive client satisfaction, retention, and revenue growth. The ...

An effective CX program depends in no small part on having the right manager in place to lead the way. An effective customer experience program depends in no small part on having the right manager to ...

Il ne suffit pas de dire que « le client est roi » pour que ce dernier soit satisfait. De nombreuses entreprises affirment que toutes leurs actions visent l’objectif d’une bonne expérience client, mai ...

Much has been written about creating a compelling client experience and its importance to firm growth. With that, consciously designed client experiences lead to much more than happier clients, client ...

SPRINGFIELD, Mo.--(BUSINESS WIRE)--Classy Llama, a leader in digital consulting, ecommerce, and integration solutions, announces the addition of Adobe Experience Manager (AEM) to its growing expertise ...

The other interviewees have found themselves in quite the Sticki situation. We hope there's no Tenison between them and the agency ...