KNOXVILLE, Tenn., July 09, 2025--(BUSINESS WIRE)--Vehlo, a leading provider of integrated software and financial solutions for the automotive repair industry, today announced its acquisition of Total ...
Over the last nine months, Quanta Services has installed 24,000 telematics units from Verizon Connect and plans to continue with the remainder of its 53,000-vehicle fleet. Globally, Verizon Connect ...
The deployment of rep enablement technologies from automation to artificial intelligence (AI) can boost the efficiency of customer service representatives (CSRs) and help save money while improving ...
LAS VEGAS--(BUSINESS WIRE)--At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced new generative AI capabilities in Amazon Connect, AWS’s cloud ...
BOSTON--(BUSINESS WIRE)--GoTo, the company making IT management, support, and business communications easy, today announced more than 40 product enhancements to the GoTo Connect portfolio. These ...
Since Amazon Web Services launched its contact center solution, Amazon Connect, in March 2017, the company’s annual conference, AWS re:Invent, has been an opportunity to include new Amazon Connect ...
This SAP Connect 2025 Customer CX Keynote features leaders from Boeing, Wela, and Migros, and explored how to create loyalty-led growth through superior customer experiences, and for anyone using SAP ...