Hybrid customer experience platform unites AI-powered automation, flexibility, and control to elevate every touchpoint while ensuring security and data sovereignty OTTAWA, Ontario--(BUSINESS ...

AI won’t save the day on its own — real wins happen when you build automations that respect how people think, work, learn and ...

Richard Dinh, vice-president and head of iPhone product design opens up about the aluminium used in the latest iPhone, ...

The State of CX India 2025 report, launched by Kyndryl, Twimbit and research partner Nasscom, revealed that India’s CX Index ...

AI agents are helping companies work as one fluid system, cutting friction, boosting people’s impact and reshaping how ...

Shoppers expect a retail experience that is social, immersive and omnichannel, combining the best of online and in-person ...

Bombardier and ELIE SAAB are proud to announce a collaboration to create a uniquely elegant passenger cabin design for the Bombardier Global 8000(1) aircraft. This creative collaboration brings ...

Exotel's Harmony unifies AI, voice, and messaging, driving superior customer experiences and double-digit revenue growth by ...

In today’s virtual economy, consumers demand more than just a standard online buying experience. They want personalized ...

Trust is now one of the strongest signals users look for when they land on a website. Before they read your content or ...

Kyndryl, a leading provider of mission-critical enterprise technology services, today unveiled new advisory and ...

If you're going to be competing against both very flashy new entrants as well as your major competitors, how are you going to ...