Hybrid customer experience platform unites AI-powered automation, flexibility, and control to elevate every touchpoint while ensuring security and data sovereignty OTTAWA, Ontario--(BUSINESS ...
Richard Dinh, vice-president and head of iPhone product design opens up about the aluminium used in the latest iPhone, ...
The State of CX India 2025 report, launched by Kyndryl, Twimbit and research partner Nasscom, revealed that India’s CX Index ...
AI agents are helping companies work as one fluid system, cutting friction, boosting people’s impact and reshaping how ...
Shoppers expect a retail experience that is social, immersive and omnichannel, combining the best of online and in-person ...
Bombardier and ELIE SAAB are proud to announce a collaboration to create a uniquely elegant passenger cabin design for the Bombardier Global 8000(1) aircraft. This creative collaboration brings ...
Exotel's Harmony unifies AI, voice, and messaging, driving superior customer experiences and double-digit revenue growth by ...
In today’s virtual economy, consumers demand more than just a standard online buying experience. They want personalized ...
Kyndryl, a leading provider of mission-critical enterprise technology services, today unveiled new advisory and ...
If you're going to be competing against both very flashy new entrants as well as your major competitors, how are you going to ...
TTEC’s CX Trends 2026: Fast-Forward provides actionable guidance for organizations looking to modernize operations, integrate technology with human expertise, and design experiences that deliver ...
Creating the best e-commerce experience is about understanding that shopping is no longer a simple exchange of goods. It’s an interaction built on trust, design, and personalization. From mobile ...
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