Key growth drivers include the rising demand for personalized customer experiences, greater adoption of cloud-based solutions, advancements in AI & analytics, and increased use of mobile CRM. Major ...

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

Customer platform Planhat today announced it has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for ...

Secrets management is both a security responsibility and a strategic engineering responsibility, a shift in thinking that is ...

MAJOR artificial intelligence and customer relations management (CRM) solutions provider Salesforce on Tuesday announced the opening of its Manila headquarters that will capitalize on the country’s ...

The latest announcement is out from Regional Management ( (RM) ).

Broadcom's management revealed that the company has a new customer, but won't say who it is. One clue that Broadcom's ...

PRESSADVANTAGE – Rocket CRM has announced the implementation of an enhanced Landing Pages feature, developed to support structured digital campaign management and data-driven customer acquisition. The ...

American Express continues to deliver strong financial results, with resilient spending growth and exceptional credit quality ...

AI Impact spotlights deepfake risks, hospital AI wins, key exec moves, smarter automation and shifts in global AI policy.

To operate as true risk managers, MSPs must take deliberate steps that go beyond technical fixes. Here are some ideas.

Ahead of schedule, Gulfstream Aerospace Corp.'s Customer Support U.S. repair station network has achieved full compliance ...