Key growth drivers include the rising demand for personalized customer experiences, greater adoption of cloud-based solutions, advancements in AI & analytics, and increased use of mobile CRM. Major ...

Banks are moving beyond fraud detection and chatbots, using artificial intelligence to streamline operations, strengthen ...

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

Salesforce research finds CIOs are closer than ever to steering the business, acting as strategic partners to their CEOs, ...

PRESSADVANTAGE – Rocket CRM has announced the implementation of an enhanced Landing Pages feature, developed to support structured digital campaign management and data-driven customer acquisition. The ...

By Dr. Stephen AntwiThe Ghanaian banking sector has undergone significant transformation in recent years — from regulatory reforms and mergers to the rapid digitalization of financial services. Amid ...

While traditional AI systems respond to specific queries or execute predefined workflows, agentic systems operate with goal-oriented autonomy. They continuously evaluate multiple data streams, weigh ...

Piguet Galland & Cie, Switzerland’s premier private bank for wealthy French-speaking Swiss, strives to offer “intimate ...

The Company garners a high score of 51 out of 100 in ESG as per the S&P Global Corporate Sustainability Assessment 2025 ...

The Chartered Institute of Project Managers of Nigeria (CIPMN) has reaffirmed its determination to commence strict ...

Organizational behaviour professor Vanessa Urch Druskat’s research found that high-performing teams set in place the social ...

As the Lawrence Arts Center joins the ranks of Bloomberg Philanthropies’ program participants, the organization looks toward ...