Key growth drivers include the rising demand for personalized customer experiences, greater adoption of cloud-based solutions, advancements in AI & analytics, and increased use of mobile CRM. Major ...

Discover why HubSpot remains a top CRM choice for SMBs, with strong growth and innovation, despite AI disruption concerns.

Banks are moving beyond fraud detection and chatbots, using artificial intelligence to streamline operations, strengthen ...

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

Ideally, many customers (67%) would like to receive personalized deals or offers when shopping in-store or online based on ...

Salesforce research finds CIOs are closer than ever to steering the business, acting as strategic partners to their CEOs, ...

PRESSADVANTAGE – Rocket CRM has announced the implementation of an enhanced Landing Pages feature, developed to support structured digital campaign management and data-driven customer acquisition. The ...

By Dr. Stephen AntwiThe Ghanaian banking sector has undergone significant transformation in recent years — from regulatory reforms and mergers to the rapid digitalization of financial services. Amid ...

The 2025 State of Flux SRM report shows that company-supplier relationship influences customer satisfaction, demonstrating a ...

PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure timely responses, and minimize potential ...

Customer platform Planhat today announced it has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for ...

Piguet Galland & Cie, Switzerland’s premier private bank for wealthy French-speaking Swiss, strives to offer “intimate ...