Key growth drivers include the rising demand for personalized customer experiences, greater adoption of cloud-based solutions, advancements in AI & analytics, and increased use of mobile CRM. Major ...

InCoax Networks is taking the next step in the strategic transformation initiated during the autumn. The new, flatter organisation strengthens the company’s c ...

Zomato is in advanced talks with the National Restaurant Association of India (NRAI) to begin sharing customer contact ...

InCoax Networks AB (publ) is taking the next step in the strategic transformation initiated during the autumn. The new, flatter organization strengthens the company's commercial capabilities and is de ...

Despite abundant awareness and enthusiasm, the financial services industry remains slower to adopt GenAI large language model ...

Convenience stores, supermarkets and other retailers are running out of pennies since the U.S. stopped producing them. Here's ...

Bengaluru: The relationship manager of a private bank went missing after allegedly diverting over Rs 2.7 crore belonging to a ...

The fraud was discovered after Patricia Prabhu, who has been a customer of the bank since 2014, handed over three cheques to ...

Outstanding support, warmth and empathy have been recognised with the presentation of a Great British Care Regional Award to Rustington Hall customer relations manager Sammy Hydes.

Zomato may soon share customer data with restaurants after talks with NRAI, following Ownly's precedent. Swiggy is in similar ...

Lidl Portugal has appointed Luis Alcalde as chief customer officer (CCO), responsible for improving customer relationship by ...

Alfonso Piccolo, one of the three historic founding partners, along with his friend Giuseppe Pugliese, his brother Salvatore ...