Tome's founders ditch viral presentation app with 20M users to build AI-native CRM Lightfield

Lightfield, a new AI-powered CRM from the creators of Tome, launches to challenge Salesforce and HubSpot by eliminating ...
Outlook Business

Zomato to End Data Masking: Sharing Customer Contacts with Restaurants After Opt-In Consent

Zomato is in advanced talks with the National Restaurant Association of India (NRAI) to begin sharing customer contact ...

After Rapido’s move, Zomato set to share customer data with restaurants; Swiggy likely to join in

Zomato’s move to share customer data with restaurants marks a major shift in India’s food-delivery ecosystem, with Swiggy expected to follow and industry dynamics set for major transformation.
Advanced Television

InCoax names new management team

InCoax Networks is taking the next step in the strategic transformation initiated during the autumn. The new, flatter organisation strengthens the company’s c ...

After Rapido’s Ownly, Zomato, Swiggy Exploring Customer Data Sharing Option With Restaurants

Zomato may soon share customer data with restaurants after talks with NRAI, following Ownly's precedent. Swiggy is in similar ...

Customer Loyalty In A Subscription-Fatigued World

A decade ago, keeping customers meant locking them in. In 2025, it means giving them every reason to want to stay.
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Amazon to close Huntington call center where up to 500 worked; many jobs to be remote

The Amazon Customer Service Center on Kinetic Drive in Huntington, West Virginia, will be closing by May 2026, a public ...