Key growth drivers include the rising demand for personalized customer experiences, greater adoption of cloud-based solutions, advancements in AI & analytics, and increased use of mobile CRM. Major ...

The fraud was discovered after Patricia Prabhu, who has been a customer of the bank since 2014, handed over three cheques to ...

Furthermore, a 2024 global survey by Natixis Investment Managers found that half of adult children leave their parents’ ...

Ubisoft UK has warned its sales will be lower for its current financial year thanks to fewer new games and a major change in ...

State of Flux reports that suppliers deliver more than half of CX, yet only 6% of organisations have mature SRM, leaving ...

An affiliate of Sun European Partners LLP (“Sun”) has completed investment in Turners Accident Repair, a well-established ...

Wealth management is built on trust, and the role of the adviser has never been more important. The most exciting innovation ...

Organizational behaviour professor Vanessa Urch Druskat’s research found that high-performing teams set in place the social ...

An automotive repair group with multiple sites across the North of England has secured investment from an affiliate of private equity firm Sun European Partners. A host of local firms ...

Signs that the Issa brothers are out of their depth in the cut-throat world of supermarkets are there for all to see.

NCBA has taken its customer engagement drive to the Coast with the high level “Meet, Mingle & Money talks’ forum, in Mombasa ...

Achieved record gross bookings of $22.8 million and record revenue of $18.7 million Initiated cost-reduction actions expected to lower annualized non-GAAP operating expenses by at least $15 million ...