The fraud was discovered after Patricia Prabhu, who has been a customer of the bank since 2014, handed over three cheques to ...

Limerick-based enterprise resource planning and customer relationship management software group, HansaWorld, previously gave ...

The 2025 State of Flux SRM report shows that company-supplier relationship influences customer satisfaction, demonstrating a ...

The mismatch causes problems when CRMs are deployed for government initiatives. CRMs are built to support a linear sales ...

Furthermore, a 2024 global survey by Natixis Investment Managers found that half of adult children leave their parents’ ...

Foreign Affairs Minister Anita Anand said in a statement on Monday that the resumption of Chinese group tourism to Canada was ...

Ubisoft UK has warned its sales will be lower for its current financial year thanks to fewer new games and a major change in ...

State of Flux reports that suppliers deliver more than half of CX, yet only 6% of organisations have mature SRM, leaving ...

Wealth management is built on trust, and the role of the adviser has never been more important. The most exciting innovation ...

Organizational behaviour professor Vanessa Urch Druskat’s research found that high-performing teams set in place the social ...

In the future, driving business excellence will not be enough. Cultivating genuine human connection will be equally essential ...

An automotive repair group with multiple sites across the North of England has secured investment from an affiliate of private equity firm Sun European Partners. A host of local firms ...